Academy

Human factors (STC06)

Context 
Training in human factors is a mandatory  requirement in several safety sensitive  industries. By undertaking this training, participants will be confident to meet the regulatory expectations.
The value of understanding human factors and of exploring the intent of the regulation delivers  tangible benefits in understanding the limitations of human performance.
There are significant business advantages, in addition to safety benefits, to be gained by  engaging fully in the understanding of how human factors can be managed in the line environment.

Training items

  • The regulation on human factors, where the need arose from.
  • To understand the nature of origins of accidents, local incidents, human error and how common it is.
  • Human error.
  • Violations and rule breaking.
  • Managing and avoiding error.
  • Human performance and limitations.
  • Environmental factors.
  • Communication and teamwork.
  • What an effective human factors programme looks like, including ‘just  culture’ and error reporting.

Training objectives

  • Improvement of standards and  compliance through finding practical and workable methods.
  • Reduction of costs, through contributing  ideas that will help to reduce rework and  improve efficiency.
  • Enhancing the understanding of the role  one plays in safety and to know when it is  right to challenge.
  • Improvement of the understanding and engagement with the just culture philosophy.

Administration 

  • Duration: 2 days initial/1 day recurrent
  • Deliverables: All participants will receive a certificate of attendance.

Perspective participants

  • Managers of organisations operating in safety sensitive industries.
  • Line supervisors.
  • Line operators.

Prerequisites

    No specific prior knowledge is required to  attend this training.
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