Academy

Flight crew CRM trainer (OTC04)

Context
Under EASA AIR OPS regulations flight crew members are required to receive crew resource management (CRM) training, which must be delivered by flight crew CRM trainers with the proper qualifications and specific training.
This course enables the participants to receive the knowledge and teaching skills required to deliver flight crew CRM training.

Training items

  • Automation and philosophy in the use of automation.
  • Monitoring and intervention.
  • Resilience development.
  • Surprise and startle effect.
  • Cultural differences.
  • Safety and company culture.
  • Case studies.
  • (CRM for single pilots).
  • Introduction to CRM training.
  • Operator management system.
  • Characteristics as applicable:
    • Of the different type of CRM training (initial, recurrent etc.);
    • Of combined training; and
    • Related to the type of aircraft crew operation; and
  • Assessment.
  • Group facilitation.
  • Group management, group dynamics and personal awareness.

Training objectives

  • Ability to deliver flight crew CRM training.
  • Professional proficiency in all CRM training subjects.

Administration

  • Duration: 5 days (30 hours, not including the assessment of participants).
  • Deliverables: All participants will obtain a certificate of attendance.

Perspective participants

  • Perspective flight crew CRM trainers.

Prerequisites

  • Adequate knowledge of the relevant flight operations.
  • Adequate knowledge of human performance and limitations (HPL).
  • Completion of flight crew initial operators CRM training.
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